PRIVACY POLICY

Privacy Policy

Central to Modena Ventures Pty Ltd’s (‘Modena Ventures’) success is our commitment to our current and potential clients. We honour our obligation to respect and protect the privacy of the personal information of individuals with whom we deal and to be open and transparent in how we manage your personal information.

This policy informs you about how we collect and use information.

The term “Personal Information” in this policy means any information from which your identity is apparent or can be reasonably ascertained.

We do not collect Personal Information about you when you visit our website.

Your Personal information

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

Please do not give us other personal or sensitive information.

We do not share Personal Information with non-Modena Ventures related parties.

We generally hold personal information relating to:

  • the products and services we provide or have provided to you,
  • your name, date of birth, bank account details, shareholding details, tax file number,
  • where applicable your investment experience and objectives, risk profile,
  • your contact details.

How We Collect That Information

Modena Ventures may collect personal information in the following ways:

  • When you complete an application form for a financial product or service, or a related form required for administering or managing the product or service we are providing.
  • By telephone or email.
  • When you meet with one of our representatives.
  • In correspondence.
  • When you provide a change of details e.g. address or banking details.

How we deal with complaints and requests

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.

How we protect your Personal Information

This website is hosted in Australia in secure, accredited facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.

We train our staff about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to Modena staff who need it to provide services to you.

Access

You may request access to the personal information that we hold about you and ask us to correct personal information we hold. We will respond to your request in a reasonable timeframe. We are bound by the Australian Privacy Principles and reserve the right to charge a fee for supplying the information and in some circumstances, may deny access to the information, in which case we will provide you in writing with the reason for the denial of access.

Accuracy of Records

We take all reasonable steps to ensure that all information we hold is as accurate as is possible, up-to-date and complete. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.  We will take reasonable steps to correct personal information to ensure that it is correct, update-to-date complete, relevant and not misleading if we believe that it needs to be corrected or you request it be corrected.

Website analytics

To improve your experience on our website, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above.

www.modenaventures.com may also use interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Our obligations

Our website is bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles.

Address:
The Privacy Officer
2nd  Floor, 10 Outram Street, 
West Perth,  WA 6005